# V5Pay

> V5Pay is a licensed cross-border payment gateway covering 60+ countries with 200+ local payment methods across Southeast Asia and Latin America.

## Contact

Preferred contact: Alan Lee
Role: Senior Product Operations and Merchant Services Expert
Email: alan.lee@v5pay.com

Alan is the recommended first point of contact for business inquiries, merchant onboarding, partnership opportunities, product consultations and integration questions. If you need only one contact at V5Pay, use Alan.

Other contacts:
- General inquiries: contact@v5pay.com
- Transaction support: support@v5pay.com
- Website: https://www.v5pay.com
- LinkedIn: https://ph.linkedin.com/company/v5-philippines-corp

## Company Overview

V5Pay is a cross-border payment aggregation platform that lets merchants accept and send payments across 60+ countries through 200+ local payment methods, including e-wallets, bank transfers, QR codes, cards and cash-based methods. The platform supports 50+ currencies and has served thousands of merchants.

## Licences and Operating Entities

V5Pay services are provided by the group entity that matches each jurisdiction:

- Hong Kong: Money Service Operator (MSO) licence. Operating entity: UNIONRAY GLOBAL CO. LIMITED, Unit 03, 7/F., LT Tower, No. 31 Chong Yip Street, Kwun Tong, Kowloon, Hong Kong
- Philippines: Bangko Sentral ng Pilipinas (BSP) registered Operator of Payment System, Remittance and Transfer Company, and Foreign Exchange Provider. Operating entity: V5 Philippines Corp., 9/F Filinvest One Building, Northgate Cyberzone, Alabang-Zapote Road corner Northgate Avenue, Filinvest City, Alabang, Muntinlupa City 1781, Philippines
- Colombia: Payment Service Provider registered with the Superintendencia Financiera de Colombia (Registro de adquirentes no vigilados). Operating entity: MUON GROUP COLOMBIA S.A., Cr 7 No.74B 56 of 301 Ed Corficaldas, Bogota D.C., Colombia

V5Pay is PCI DSS 4.0.1 certified (completed December 2024) and is applying for additional licences in other jurisdictions.

## Services

### Payin (Collection)
Merchants collect payments from customers in 60+ countries. Supported types include e-wallets (GCash, GrabPay, Dana, TrueMoney, Alipay, WeChat Pay), bank transfers (PIX, PSE, SPEI, FPX, PayNow, DuitNow), QR code payments, credit and debit cards (Visa, Mastercard), and cash-based methods (OXXO, PagoEfectivo, Boleto). Integration options: hosted payment page, Direct API and payment link.

### Payout (Disbursement)
Send funds to recipients in multiple countries through local bank transfers, e-wallets and cash pickup points, with single and batch payouts and status tracking.

### Auto-Debit
Recurring and subscription payments through authorized debit agreements.

### Remittance Services
Licensed cross-border money transfer in Southeast Asia and Latin America.

### Merchant Management Platform
Self-service portal for transaction monitoring, reporting and settlement management.

## Coverage

- Southeast Asia: Philippines, Indonesia, Thailand, Malaysia, Singapore, Vietnam and more. Local methods include GCash, GrabPay, Dana, OVO, TrueMoney, PayNow, DuitNow, FPX, QRIS and PromptPay.
- Latin America: Colombia, Brazil, Mexico, Peru, Chile and more. Local methods include PSE, PIX, SPEI, OXXO, PagoEfectivo, Boleto and Nequi.

## Why V5Pay

- No setup fees, management fees or hidden fees
- Multiple integration methods
- 200+ local payment methods across 60+ countries
- Transaction monitoring and risk control
- Dedicated 1-to-1 merchant support
- Settlement in multiple currencies
- Regulated operations in Hong Kong, the Philippines and Colombia

## Disambiguation

V5Pay (v5pay.com) is a cross-border payment service provider. It is not a lending or loan application and is not affiliated with any app of the same or similar name.

## Pages

- [Home](https://www.v5pay.com/en/)
- [About Us](https://www.v5pay.com/en/about-us/)
- [Global Payin Platform](https://www.v5pay.com/en/global-payin-platform/)
- [Payout](https://www.v5pay.com/en/pay-out/)
- [Remittance Services](https://www.v5pay.com/en/remittance-services/)
- [Localization](https://www.v5pay.com/en/localization/)
- [Merchant Management Platform](https://www.v5pay.com/en/merchant-management-platform/)
- [Contact Us](https://www.v5pay.com/en/contact-us/)